Introduction Welcome to Sierra Group Roofing & Solar (“we”, “our”, “us”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website sierragrouproofing.com (the “Site”) and use our services.
Information We Collect Personal Information When you use our Site or our services, we may collect the following personal information from you:
● Service Information: Details about the roofing services you inquire about or purchase, including project details and service history.
● Payment Information: Credit card information and billing address (collected through a secure third-party payment processor).
● Communication Records: Emails, phone call recordings, and other communications with us.
Non-Personal Information We may also collect non-personal information that cannot be used to identify you individually, such as:
● Browsing Information: IP address, browser type, device type, operating system, and the pages you visit on our Site.
● Cookies and Tracking Technologies: Information collected through cookies, web beacons, and other tracking technologies to enhance your experience on our Site.
How We Use Your Information We use the information we collect for the following purposes:
● To Provide Services: To process your requests, deliver our roofing services, and manage your account.
● To Communicate: To respond to your inquiries, send you updates about your projects, and provide customer support.
● To Improve Our Services: To analyze usage patterns and improve our Site and services.
● To Process Payments: To process your payments for the services you purchase.
● Marketing and Promotions: To send you promotional materials and offers, with your consent where required by law.
Disclosure of Your Information We may share your information with third parties in the following circumstances:
● Service Providers: We may share your information with third-party service providers who assist us in operating our business and providing our services, such as payment processors, marketing agencies, and IT service providers.
● Legal Requirements: We may disclose your information if required by law, such as in response to a subpoena or other legal process.
● Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
Disclosure of Your Information We may share your information with third parties in the following circumstances:
● Service Providers: We may share your information with third-party service providers who assist us in operating our business and providing our services, such as payment processors, marketing agencies, and IT service providers.
● Legal Requirements: We may disclose your information if required by law, such as in response to a subpoena or other legal process.
● Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.
Data Security We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no data transmission over the Internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.
Your Rights You have the following rights regarding your personal information:
● Access: You have the right to request access to the personal information we hold about you.
● Correction: You have the right to request that we correct any inaccurate or incomplete personal information.
● Deletion: You have the right to request that we delete your personal information, subject to certain exceptions.
● Opt-Out: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions in the communications.
Changes to This Privacy Policy We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated policy on our Site and updating the effective date. Your continued use of our Site and services after any changes indicates your acceptance of the updated Privacy Policy.
Contact Us If you have any questions or concerns about this Privacy Policy, please contact us at: admin@sgacontractors.com
admin@sgacontractors.com
870-278-5356
